Assistant Manager - Key Account Sales

undefined ago • 5 Years + • Account Management

Job Summary

Job Description

We are seeking a talented individual to join our Key Account Sales (India) team at Mercer, based in Mumbai. This hybrid role requires working at least three days a week in the office. The Account Manager will ensure product service delivery to existing customers and conduct renewal and new business sales interactions with senior-level contacts within specific institutional accounts. Responsibilities include building customer relationships, navigating Mercer-Mettl’s offerings, educating on products, creating customized account plans, and collaborating with various internal teams.
Must have:
  • Build relationships with customers and prospects.
  • Navigate Mercer-Mettl’s customer offerings.
  • Educate customers and prospects on products and services.
  • Create customized account plans for each institution.
  • Collaborate with Tech, Consulting, Product & Content teams.
  • Promote internal relationship to generate/contact new business heads.
  • Evaluate prospects’ business needs and present appropriate mix of products.
Good to have:
  • Excellent verbal communication skills
  • Excellent written communication skills
  • Comfortable interfacing with business users
  • Good troubleshooting skills
  • Good technical skills
  • Able to work independently
Perks:
  • Professional development opportunities
  • Interesting work and supportive leaders
  • Vibrant and inclusive culture
  • Opportunity to create new solutions and have an impact for colleagues, clients and communities
  • Range of career opportunities
  • Benefits and rewards to enhance your well-being

Job Details

We are seeking a talented individual to join our Key Account Sales (India) team. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Assistant Manager - Key Account Sales

We are seeking an Account Manager to join our Mumbai Sales Team. Account Manager will ensure product service delivery to existing customers and conduct both renewal and new business sales interactions with senior level within specific institutional accounts.

We will count on you to:

  • Build relationships with customers and prospects through demonstration of in-depth assessment knowledge, comprehending of specific institutional needs/priorities and application of research solutions.
  • Navigate Mercer-Mettl’s customer offerings ensuring the appropriate product is provided to meet the customer’s need.
  • Educate customers and prospects on Our products and services through compelling articulation of our business model and value proposition.
  • Create customized account plans for each institution, outlining service delivery and revenue growth strategies for existing and potential customer memberships within the institution.
  • Collaborate with Tech, Consulting, Product & Content teams to ensure targeted and substantive content solution delivery.
  • Promote internal relationship to navigate and generate/contact new business heads.
  • Evaluate prospects’ business needs and present appropriate mix of products.

What you need to have:

  • Bachelor’s degree or 5+ years of direct sales or account management experience
  • Experience within an HR/Talent solution / Assessment selling environment
  • Proven track record of consulting and selling and growing relationships within an HR/Talent solution environment.
  • Excellent communication and presentation experience.
  • Experience to work across teams

What makes you stand out:

  • Excellent verbal and written communication skills, comfortable interfacing with business users
  • Good troubleshooting and technical skills
  • Able to work independently

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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