Customer Service Representative

1 Month ago • All levels • Customer Service

Job Summary

Job Description

The job involves operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, and cleaning equipment and the facility. Strong communication skills are required, including the ability to comprehend and give written instructions and communicate verbally with customers and colleagues. Essential functions include accurate mathematical calculations, making correct monetary change, entering orders via computer or touchscreen, and demonstrating good motor coordination for precise and speedy movements.
Must have:
  • Be 16 years of age or older
  • Operate all equipment
  • Stock ingredients
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete paperwork
  • Clean equipment and facility
  • Comprehend and give written instructions
  • Communicate verbally with customers and co-workers
  • Add, subtract, multiply, and divide accurately
  • Make correct monetary change
  • Enter orders using a computer keyboard or touch screen

Job Details

Job Description

JOB REQUIREMENTS You must be 16 years of age or older. Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

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