Founding Product Manager / Director of Product
Job Summary
Job Description
As a Founding Product Manager / Director of Product at Toku, you will take ownership of the end-to-end development of their platform, focusing on fintech, web3, and enterprise software. You will drive product strategy, collaborate with various teams, and engage with clients to gather feedback. You will also create comprehensive product documentation and ensure clear communication. You will be responsible for defining the new standard for stablecoin and token compensation, with the opportunity to scale the product team. The role requires hands-on experience, product expertise, and customer focus.
Must have:
- Hands-on experience in fintech or SaaS startups.
- Deep expertise in building fintech products.
- Proven ability to work with engineering and legal teams.
- Ability to engage with enterprise customers.
- Exceptional written and verbal communication skills.
Good to have:
- Experience with crypto products.
Perks:
- Competitive salary.
- Significant equity ownership.
- Premium health coverage.
- Home office setup.
- Regular team offsites.
6 skills required
Job Details
About Toku
Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. Our growing client list includes 30% of the crypto companies listed on Robinhood.
Backed by $26M from leading investors including Blockchain Capital and Naval Ravikant, Toku is scaling rapidly to meet the demand for compliance solutions in the evolving regulatory environment. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.
To learn more, check our website.
Toku is looking to bring on board a hands-on and driven Product Manager to take ownership of the development of our platform at the intersection of fintech, web3, and enterprise software and play a key role in creating a new category of token-based compensation.
What you’ll do
- Own product development: Take full ownership of the end-to-end development process for our platform, from ideation to execution. You’ll lead the charge in building core features ensuring they meet the needs of our customers in the fintech and crypto space.
- Drive product strategy: Define the product vision and strategy, prioritizing features and initiatives that will solve complex global employment and compensation challenges.
- Collaborate cross-functionally: Work closely with engineering, legal, compliance, and operations teams to bring a vision to life, ensuring alignment and clear communication across all departments.
- Engage with customers: Interface directly with enterprise clients to gather feedback and insights, translating those into product improvements and new features that drive adoption.
- Create clear product documentation: Develop and maintain comprehensive product documentation, user guides, and other external content to ensure smooth onboarding and a seamless user experience for customers.
What you’ll bring
- Hands-on experience: You’ve been the first/early PM or founder at a fintech or SaaS startup, bringing products from idea to market at scale.
- Deep financial product expertise: Experience building fintech products with complex regulatory needs.
- Cross-functional leadership: Proven ability to work closely with engineering and legal to deliver world-class products.
- Customer-focused: Comfortable engaging with enterprise customers, gathering feedback, and translating it into actionable product features.
- Clear communicator: Skilled at producing high-quality documentation and content for external users, ensuring clarity and ease of use.
Why Toku?
- Global impact: Define the new standard for stablecoin and token compensation.
- Growth opportunity: You’ll start as a hands-on IC but have the opportunity to scale the product team as the company grows.
- Compensation & Benefits: Competitive salary, significant equity ownership, premium health coverage, home office setup, and regular team offsites (the last one was in Tokyo).
Who we’re looking for
- 5+ years of founder or product management experience, ideally with multiple successful fintech product launches.
- A proven track record of building products that scaled beyond $20M+ ARR.
- Exceptional written and verbal communication skills, with an ability to create clear, engaging product collateral for both internal and external stakeholders.
- You must personally test-drive all functionality before shipping it and make significant edits to the documentation to ensure accuracy and clarity.
- Ability to thrive with significant autonomy and responsibility.
- An interest and understanding of crypto products.
Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.
We strongly encourage you use Rezi.ai to vet resume quality before applying.
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About The Company
Toku creates bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises.
Recognised as one of the Top 230 High-Growth Companies in Asia-Pacific by the Financial Times and listed among the Top 40 Fastest Growing Companies in Singapore by The Straits Times and Statista, Toku provides an end-to-end approach. The company helps businesses navigate the complexities of global digital transformation and enhance their Customer Experience with mission-critical cloud communication solutions that deeply integrate with customer data and business processes.
Toku combines global strategic consulting expertise, bespoke technology, in-country infrastructure, local connectivity and global reach.
The business works with organisations as diverse as Singapore Airlines, foodpanda, JCDecaux, Gojek, Sony and numerous government agencies to move their communications and customer engagement to the cloud.
Whether you are a cloud-based enterprise or just starting your digital transformation journey, Toku has solutions to suit your communications and customer engagement needs.
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