Junior Account Representative

About Us

At Story Lane Box, we are dedicated to creating curated experiences through high-quality packaging and fulfillment solutions. Based in Cincinnati, OH, our team is committed to efficiency, accuracy, and innovation in every aspect of our warehouse operations. We believe that behind every box is a story, and our mission is to deliver it with care and precision.

Job Description

We are seeking a Junior Account Representative to join our growing team in Cincinnati, OH. This entry-level role is perfect for someone looking to build a career in client relations, account management, and business development. You will support senior representatives in managing client accounts, maintaining communications, and assisting in the delivery of marketing solutions.

Responsibilities

• Assist in managing client accounts and maintaining regular communication

• Support account managers in preparing reports, presentations, and proposals

• Help coordinate marketing and branding activities

• Track project timelines and ensure deliverables meet quality standards

• Respond promptly to client inquiries and provide updates

• Collaborate with internal teams to support client goals and strategies

• Maintain detailed records of client interactions and documentation

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field

• 0–2 years of experience in account management, customer service, or sales

• Strong interpersonal and communication skills

• Detail-oriented with strong organizational abilities

• Ability to multitask and manage time effectively

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Eagerness to learn and contribute to a fast-paced team environment

Benefits

• Competitive salary ($55,000 – $60,000 per year)

• Opportunities for professional growth and advancement

• Collaborative and supportive work environment

• Ongoing training and development programs

• Paid time off and holidays

• Health, dental, and vision insurance