Senior Client Account Manager

2 Months ago • 8 Years + • Account Management • $135,000 PA - $189,000 PA

Job Summary

Job Description

As a Senior Client Account Manager, you will collaborate with Client Partners to optimize campaigns for agencies and advertisers on the Reddit platform, specifically for an enterprise technology client. This role involves managing relationships, executing campaigns, providing insights, and educating clients. Responsibilities include leading campaign launches, managing account operations, communicating value propositions, consulting on marketing objectives, collaborating with various teams, and representing client needs. You will mentor team members and continually identify areas for improvement. The ideal candidate is strategic, data-driven, and passionate about digital advertising and client success.
Must have:
  • 8+ years of advertising sales/account management experience.
  • Proven ability to manage and grow large customer accounts.
  • Exceptional verbal and written communication skills.
  • Analytical and data-driven, comfortable analyzing metrics.
  • Client-centric, passionate about delivering results.
  • Strategic and creative thinker, developing innovative solutions.
  • Highly organized and detail-oriented.
  • Understanding of customer marketing funnel.
  • Expert in performance marketing.
  • Ability to work in a fast-paced work environment.
Good to have:
  • Enterprise technology client experience preferred.
  • Proficiency in Excel, Keynote, and Google Suite.
  • BA / BS degree or equivalent work experience.
Perks:
  • Comprehensive Health benefits
  • 401k Matching
  • Workspace benefits for your home office
  • Personal & Professional development funds
  • Family Planning Support
  • Flexible Vacation (please use them!) & Reddit Global Days Off
  • 4+ months paid Parental Leave
  • Paid Volunteer time off

Job Details

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

 

We're looking for a Senior Client Account Manager for the Tech vertical of Large Customer Sales. This person will closely collaborate with Client Partners on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform specifically for an enterprise technology client. This role is ideal for a strategic, data-driven, and relationship-oriented person who is passionate about digital advertising and client success. 

Please note that this role is required to be based out of our Los Angeles or Seattle office.

Responsibilities:

  • Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
  • Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with enterprise tech clients to drive year-on-year Reddit revenue growth.
  • Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
  • Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
  • Educate brands and media agencies, effectively communicate value proposition and best practices
  • Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
  • Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
  • Proactively seek and represent client needs and asks to cross-functional stakeholders
  • Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
  • Proactively and continually identify areas of improvement
  • Mentor and train other team members.

Required Qualifications: 

  • 8+ years of experience in advertising sales and account management, enterprise technology client experience preferred
  • Sales and account management expert with the proven ability to manage and grow large customer accounts in digital/social advertising
  • Strong communicator with exceptional verbal and written communication skills and the ability to convey complex ideas clearly
  • Analytical and data-driven, comfortable analyzing performance metrics and translating them into actionable insights
  • Client-centric, passionate about delivering results and building long-term relationships
  • Strategic and creative thinker with the ability to develop innovative solutions that align with both client and Reddit objectives
  • Highly organized and detail-oriented, capable of managing multiple accounts and projects simultaneously
  • Strong understanding of customer marketing funnel and traditional marketing ecosystem
  • Understanding of digital measurement, tracking fundamentals and mobile measurement partners
  • Expert in performance marketing with the proven ability to problem-solve and troubleshoot to enhance campaign performance
  • Tenacious and entrepreneurial approach to working through product, process, and client challenges
  • Ability to work in a fast-paced work environment
  • Proficiency in Excel, Keynote, and Google Suite preferred
  • BA / BS degree or equivalent work experience

Benefits:

  • Comprehensive Health benefits
  • 401k Matching
  • Workspace benefits for your home office
  • Personal & Professional development funds
  • Family Planning Support
  • Flexible Vacation (please use them!) & Reddit Global Days Off
  • 4+ months paid Parental Leave
  • Paid Volunteer time off

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$135,000 - $189,000 USD

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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