Senior Operations Coordinator, Sales and Service

1 Week ago • 2 Years + • Operations • Business Development

Job Summary

Job Description

The Senior Operations Coordinator will support Tesla's Sales and Service Operations team in Israel, focusing on sales, delivery, and service growth. Responsibilities include providing daily support to various teams, implementing process optimizations, creating operational dashboards and reports, managing weekly field updates, identifying process/tool enhancements, collaborating with stakeholders, reviewing customer experience trends, supporting sales operations (order operations, fleet & allocation, inside sales, and registration), creating business automation solutions, managing key projects, and managing customer communication platforms. The ideal candidate will possess strong analytical and communication skills, be proficient in Microsoft Excel and SQL, and have a proven track record in operations, preferably in technology or energy. This role requires strong initiative, a results-oriented mindset, and the ability to thrive in a dynamic environment.
Must have:
  • Detail-oriented
  • Strong analytical skills
  • Excellent communication
  • Proficient in Excel & SQL
  • 2+ years operations experience
  • Process optimization skills
  • Data analysis & reporting
  • Cross-functional collaboration
Good to have:
  • Experience in technology/energy
  • Project management skills
  • Business automation experience

Job Details

What to Expect

As an Senior Operations Coordinator you will support the Sales and Service Operations team in Israel, which is focused on driving sales, delivery and service growth through strategic initiatives, automation, best practices, standardisation and optimisation as well as data analysis and strategy building. You will play a key role in streamlining internal and external communications, collaborating with relevant teams and stakeholders to address growth challenges, and partnering with the team on projects that is beneficial to our customers and teams across the market.

What You’ll Do
  • Providing day to day support for Sales, Delivery and Service and supporting teams
  •  Facilitate continuous improvements by identifying and implementing process optimisations across our SSD teams
  • Create, maintain and optimise operational dashboards and reports for field teams and leadership
  • Collate key business analytics to support and guide local field teams
  • Manage a weekly field update showcasing updates, process, system & product enhancements/changes
  • Identify potential enhancements to our processes / tools that will facilitate growth.
  • Collaborate with key stakeholders to keep up to date and accurate.
  • Review and summarise weekly customer experience trends for key stakeholders’ revision and action
  • Support various teams within the sales operations (order operations, fleet & allocation, inside sales and registration) umbrella with daily output specifically during peak sales & delivery volume
  • Provide support to the business for key operational tasks when required
  • Create business automation solutions to drive operational efficiencies·Manage key business projects end to end
  • Manage customer communications platform logic to ensure automated communications are operating
  •  Manage and execute system enhancement requests from key internal stake holders

What You’ll Bring
  • Must be detail oriented, possess strong analytical skills and have the ability to multi-task in a fast paced environment
  •  Evidence of strong communication skills with the ability to build relationships with internal and external stakeholders
  •  Ability to work across multiple platforms and systems, must be proficient in Microsoft Excel and SQL
  •  Driven and enthusiastic with a genuine interest and passion for Tesla’s mission
  •  Bachelor's degree in a relevant field such as Business, Engineering, or Computer Science
  •  2+ years of experience in operations roles, preferably in a technology or energy-related field
  •  Strong desire to take initiative, eager to learn, result-oriented and creative thinker.
  •  Ability to thrive in a dynamic and fast-paced environment, effectively multitask, prioritize tasks and processes, and track findings and deliverables
  •  Serve as liaison to, and work cross-functionally with other teams, including Sales, Logistics, and Service
  •  Develop expertise on all internal processes and tools and serve as the process expert for your team
  • Perform additional responsibilities as assigned to meet business needs.
  •  Demonstrated ability to establish and maintain cooperative cross-functional relationships.
  • Valid driver’s license in the country in which you are applying and an acceptable and safe driving record.
  • Good level of English and local language, both oral and written

Similar Jobs

Blue Yonder - Staff Software Engineer I-Python, Microservices, API

Blue Yonder

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Demonware - Data Analyst Co-op

Demonware

Vancouver, British Columbia, Canada (Hybrid)
3 Weeks ago
Nielsen Holdings - Software Developer - Informatica Power Center / AWS / Oracle

Nielsen Holdings

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Metacore - Backend Programmer

Metacore

Helsinki, Uusimaa, Finland (Hybrid)
4 Months ago
Fandom - Executive Assistant

Fandom

New York, New York, United States (On-Site)
6 Days ago
The Walt Disney Company - Dry Dock Integration Project Manager

The Walt Disney Company

London, England, United Kingdom (Hybrid)
3 Weeks ago
OKX - Chatbot Specialist

OKX

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
4 Months ago
CloudHire - Customer Support Specialist

CloudHire

Philippines (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

N-iX - Senior .NET Fullstack Engineer

N-iX

Colombia (Remote)
6 Days ago
Buckman - Sr Lead Digital Software Engineer - Back End

Buckman

Chennai, Tamil Nadu, India (On-Site)
2 Months ago
CData Software - Software Development Engineer III

CData Software

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Rackspace Technology - Google Cloud Engineer IV

Rackspace Technology

Canada (Remote)
1 Month ago
PwC - IN-Senior Associate_ Python Developers _Advisory Corporate_ Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Growe - BI/Data Analyst

Growe

(Remote)
3 Weeks ago
bosh group india - Solution Architect

bosh group india

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Hitachi - Dynamics CE Consultant (remote*/Mexico-based)

Hitachi

Mexico City, Mexico City, Mexico (Remote)
4 Months ago
Auros Global - Ventures Analyst

Auros Global

United Kingdom (Remote)
1 Month ago
The Walt Disney Company - Financial Analyst

The Walt Disney Company

Anaheim, California, United States (On-Site)
5 Days ago

Get notifed when new similar jobs are uploaded

Jobs in Tel Aviv-Yafo, Tel Aviv District, Israel

Meta - Research Scientist Intern, Generative AI (PhD)

Meta

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago
SuperPlay - Senior Monetization Manager - Disney

SuperPlay

Tel Aviv District, Israel (On-Site)
1 Month ago
Intel Corporation - Senior Formal Verification Engineer

Intel Corporation

Haifa District, Israel (Hybrid)
2 Months ago
IAI - Israel Aerospace Industries - Modeler and Graphic Designer

IAI - Israel Aerospace Industries

Israel (On-Site)
6 Months ago
seeking alpha - User Acquisition Manager

seeking alpha

Israel (Remote)
4 Months ago
Unity - Data analyst

Unity

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
Unity - Automation Engineer

Unity

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
4 Months ago
Intel Corporation - DevOps infra-k8s Engineer

Intel Corporation

Center District, Israel (Hybrid)
2 Months ago
NVIDIA - Senior Software Architect, Advanced Development

NVIDIA

Yokne'am Illit, North District, Israel (On-Site)
1 Month ago
Playtika - UI/UX Designer

Playtika

Israel (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

The Walt Disney Company - Manager, Incident Management

The Walt Disney Company

San Antonio, Texas, United States (On-Site)
2 Weeks ago
Netflix - Regional Operations Manager, PDP - APAC

Netflix

Singapore, Singapore (On-Site)
1 Month ago
The Walt Disney Company - Hulu Strategic Portfolio Operations Manager

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Month ago
Unity - Senior Leave & Absence Specialist EMEA

Unity

Brighton And Hove, England, United Kingdom (On-Site)
3 Months ago
Playtech - Technical Account Manager

Playtech

Tartu, Tartu County, Estonia (On-Site)
1 Week ago
The Walt Disney Company - Stage Manager, Show Operations

The Walt Disney Company

Hong Kong (On-Site)
3 Months ago
Canva - Operations Business Partner, Print Operations

Canva

Sydney, New South Wales, Australia (Remote)
2 Days ago
ByteDance - Global E-commerce - Quality Assurance & Training Program Manager (QAT)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
3 Months ago
Netflix - Regional Operations Manager - APAC

Netflix

Singapore, Singapore (On-Site)
3 Months ago
Zeta - Senior Program Manager

Zeta

Hyderabad, Telangana, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug