Associate Account Manager

What you'll do

• Responsible for activation, retention, minimizing risk and maximizing revenue opportunities for growth of assigned client mix
• Strategize & plan day to day production tasks (campaign set up, launch, tracking & optimization)
• Cultivate and grow relationships with a regional client portfolio, including key decision makers, through opportunity identification, strategic client relationship management, and up-sell/cross-sell initiatives
• Identifies trends in data to drive optimization strategies
• Manages campaign calendar, performance & strategic business reviews and contractual discussions with clients
• Primary point of contact for clients and internal teams on all aspects and channels of the Ad Cloud, and on the wider programmatic industry including competitive landscape and positioning
• Understand, evangelize and apply Ad Cloud sales plays and use cases, especially related to Adobe Analytics and Adobe Audience Manager; Support integration efforts where applicable
• Work with regional Account Director to develop efficient resource allocation plans
• Accountable for meeting/exceeding client needs, issues management and resolution, and escalation
• Able to independently drive medium to large projects/initiatives from inception through completion
• Works with the Account/Campaign Managers, Trading Analysts, and other cross functional support to execute day to day production tasks (campaign set up, QA, launch, tracking & optimization), adhering to agreed upon SLAs
• In some cases, responsible for end-to-end orchestration of unique third-party publisher and data executions
• Interacts with clients and sales on a regular basis to provide updates on campaign performance and overall customer health
• Orchestrate customer workplans, campaign calendars, trafficking assets and client approval process as needed

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