Manager Operations (6 Month Contract)

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

OLIVER+ is looking out for a Manager Operations & Data Management to run and support the group’s

• Global processes like timesheet compliance, tools subscriptions reporting, data audits etc.
• Data accuracy, integrity and alignment across enterprise systems
• Data accuracy of MI dashboards & reports
• Enterprise data integrity

This is a great opportunity to be working within a global marketing and communication organization and driving operational excellence for the unit.

This role is right for you if:

• You are from a tech & data background having worked in ERP and data driven services.
• You understand the importance of system, processes and are naturally inclined to measure success.
• You have a strong experience managing multiple stakeholders and project planning.
• Love solving complex problem and can operate independently without much oversight.

Responsibilities:

• Partner one of our centralized global operations departments, (Persistent Operations) of IIG / Oliver and assist in running the unit effectively.
• Ensuring data integrity and alignment across various systems and platforms.
• Perform analysis of various data pertaining to tools subscriptions, data gaps etc.
• Perform automation and optimization efforts for our data related services.
• Perform requirement analysis, gather critical information from various stakeholders, lead process development and prioritization for the group.
• Ensuring solutions meet business needs and requirements.
• Assist in prioritization and planning of delivery and effectively communicate with the stakeholders for alignment as and when required.
• Provide steer, guidance and training on processes to internal stakeholders and teams as and when needed.
• Define, document, and continually develop all process and prioritisation frameworks for the unit.
• Management and organisation of cross-functional meetings for consultation on various tasks, as and when required.
• Become a champion and ‘superuser’ for our operations and Management Information System dashboards.
• Adapting to new procedures and systems. Ensuring that these systems are successfully rolled out and adhered to.
• Drive consistent operational thinking and WoW across the unit.
• Engage internal and external business stakeholders for operational and business needs and efficiency, from time to time

Skills required:

• 5-7 years of experience in Business Operations; preferably in managing tech and data-oriented processes.
• Experience in process development lifecycle and deployment.
• Knowledge of data technologies (ERP will be an added advantage).
• Knowledge and experience of Project Management (PMO) would be good to have.
• Advance excel skills.
• Knowledge of BI tools like PowerBI, Tableau, Zoho Analytics etc.
• Strong presentation skills
• Strong communication skills and English proficiency is a must.
• Sound understanding of business operations, Data management and MIS are required.

Personal Attributes:

• Confidence and comfortable working in a fast-paced, changing client environment.
• A creative, innovative can-do approach.
• A problem solver.
• A professional attitude and flexible working approach.
• The aptitude to learn new tools and programmes efficiently and effectively.
• Self-motivated, working with minimum supervision.
• Collaborative team player, open minded – non-political.
• Discrete about all confidential and personal information.
• Should be a driven, proactive, helpful, and enthusiastic team player

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'