Senior Account Executive (New Business)

9 Months ago • 5 Years + • Account Management

Job Summary

Job Description

The Senior Account Executive will be responsible for growing the business' clientele in the region. The role involves leveraging professional connections, demonstrating executive presence, and showcasing the value of CleverTap products. Key responsibilities include owning business targets, hunting for new business, building customer relationships, giving product demos, managing the sales cycle, building a pipeline, negotiating agreements, and maintaining customer relationships. The ideal candidate should have a hunter mindset and a track record of closing new business in a SaaS sales environment.
Must have:
  • 5+ years of experience in SaaS selling
  • Experience working in a startup with a go-getting approach
  • Connections in the potential customer ecosystem
  • Proficiency in Bahasa and English speaking
  • Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS
  • Proven experience leading and building a client portfolio in Indonesia
  • Knowledge of market research, sales, and negotiating principles
  • Excellent communication and presentation skills
  • Organizational and time-management skills
  • Passion for measuring and improving outreach effectiveness
Good to have:
  • Good understanding of the MarTech domain is preferred
  • Number driven approach towards accounts, targets, regional planning
  • Knowledge of CRM software (e.g. Salesforce) is a plus
  • Having BDR / SDR experience is a plus
Perks:
  • Be a part of a global growth stage startup
  • Work in a fast-paced, dynamic environment
  • You are passionate about technology and its impact on the high growth mobile technology space
  • Innovate at scale, with learning opportunities

Job Details

About the Role:

The Account Executive position is responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. This role calls for a strong hunter mindset in the SaaS sales environment with a track record of closing new business. The ideal candidate should have an understanding of the mobile marketing space and familiarity with the regional market. We are looking for an individual who can hustle, roll up sleeves, has the growth and entrepreneurial mindset. 


What will you do:

- To own the business targets for the respective account patch. 

- To be able to hunt new business from the designated patch.

- Establish and build relationships with key customers/prospects so as to understand the customer needs and create a compelling value proposition.

- Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota.

- Build a pipeline for current quarter + next quarter.

- Negotiate agreements with the prospects/ customers to close the deals.

- Work with partners and scale the business through them.

- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc.

- Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction.


What are we looking for?

Must have:

- 5+ years of experience in SaaS selling

- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

- Connect and contacts in the potential customer ecosystem

- Candidates proficient in Bahasa and English speaking is a must

- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required

- Proven experience in leading and building a client portfolio in Indonesia 

- Knowledge of market research, sales, and negotiating principles

- Excellent communication/presentation skills and ability to manage various stakeholder relationships to get consensus on solutions/engagements required.

- Organizational and time-management skills

- Passion for doing, measuring, and improving outreach and follow-up the effectiveness


Good to have:

- Good understanding of the MarTech domain is preferred

- Number driven approach towards accounts, targets, regional planning and conversion rates is helpful

- Knowledge of CRM software (eg. Salesforce) is a plus

- Having BDR / SDR experience is a plus


Measures of Success:

- Revenue Achievement (Booking, ARR)

- Revenue retention (NRR)

- Sustainable revenue growth (CAC: LTV)


Key Competencies:

- Functional: Mobile marketing expertise, MarTech understanding, Result oriented

- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills, Business acumen


Who will you report to: Regional Sales Director 


Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities


About CleverTap:

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.


At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.


Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. Join us in shaping the future of engagement.


For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X.


Join us in shaping the future of engagement.


CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

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