Customer Service Representative

1 Month ago • All levels • Customer Service

Job Summary

Job Description

We are looking for qualified customer service representatives with strong personality and people skills. Domino's is experiencing rapid growth, offering numerous opportunities for career advancement, potentially into management and beyond. This position is suitable for individuals seeking a hobby, a primary job, or supplemental employment. Key responsibilities include operating all store equipment, stocking ingredients from delivery areas to storage and workstations, preparing products, receiving and processing telephone orders, taking inventory and completing paperwork, and performing daily cleaning of equipment and facilities. Effective communication skills are essential, including the ability to provide and understand written instructions and communicate verbally with customers and colleagues for order processing. Essential skills involve accurate and quick mathematical calculations (addition, subtraction, multiplication, division), making correct monetary change, and utilizing verbal, writing, and telephone skills for order processing. Motor coordination for precise and rapid hand-eye movements and the ability to enter orders via computer keyboard or touch screen are also required.
Must have:
  • 16 years of age or older
  • Operate all equipment
  • Stock ingredients
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete paperwork
  • Clean equipment and facility
  • Comprehend and give correct written instructions
  • Communicate verbally with customers and co-workers
  • Add, subtract, multiply, and divide accurately
  • Make correct monetary change
  • Motor coordination for precise movements
  • Enter orders using a computer keyboard or touch screen

Job Details

Job Description

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

JOB REQUIREMENTS

  • You must be 16 years of age or older.
  • General job duties for all store team members
  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.

Communication Skills

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the
  • phone and in person.

Essential Functions/Skills

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

 

Additional Information

DISCLOSURE OF INTENT TO OBTAIN CONSUMER REPORTS OR INVESTIGATIVE CONSUMER REPORTS

For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. (collectively referred to as “the Company”) may obtain consumer reports on you as an applicant or from time to time during employment.  “Consumer reports” are reports from consumer reporting agencies and may include driving records, criminal records, etc.

For such employment purposes, the Company may also obtain investigative consumer reports.  Some reference checks by a consumer reporting agency fall into this category.  An “investigative consumer report” is a consumer report in which information as to character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, associates, acquaintances, or others.  You have a right to request disclosure of the nature and scope of an investigation and to request a written summary of consumer rights.

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