This is a remote position.
- Monitor and review inbound inquiries from email and customer support channels.
- Qualify leads by understanding their needs, goals, and potential fit with our Spatial metaverse product.
- Categorize and prioritize leads based on engagement and potential revenue opportunities.
- Respond promptly to inquiries with tailored communication that highlights product value.
- Schedule product demos or consultations for qualified leads with senior sales representatives.
- Nurture leads by providing relevant product information and resources.
- Collaborate with the sales and marketing teams to improve lead conversion rates.
- Maintain accurate and up-to-date records of leads and their status in the CRM system.
- Assist in preparing customized proposals or presentations based on client needs.
- Develop a deep understanding of the Spatial virtual world platform and its use cases.
- Stay informed about industry trends and competitors to effectively communicate our unique value proposition.
- Provide insights from customer interactions to the product and marketing teams to inform improvements and campaigns.
- Bachelor’s degree in business, marketing, communications, or a related field preferred.
- 0–2 years of experience in SAAS sales, customer service, or a related role.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Tech-savvy with a quick ability to learn new tools and familiarity with gaming or 3D platforms
- Interest or experience in the metaverse, virtual reality, or related fields is a strong advantage.
- A proactive and enthusiastic attitude towards work and learning.
- Strong attention to detail and creative ability to analyze customer needs & identify solutions
- Team-oriented with a customer-first approach.
- Deep interest in emerging technologies including 3D, Unity, Spatial Computing and XR