Senior Account Development Manager

1 Month ago • 5 Years + • Account Management

Job Summary

Job Description

Wrike is seeking a Senior Account Development Manager to join their team. This role involves actively prospecting into existing accounts via outbound calls, managing assigned accounts, inbound requests, trials, and leads. You will manage the full sales cycle, including contract generation, and learn proven SaaS sales processes. Collaboration with Professional Services consultants, Sales Engineers, Renewal Team, and Marketing is key. Responsibilities include strategizing big deals, leveraging Salesforce.com for lead processing and opportunity management, prioritizing opportunities, and proactively reaching out to customers via email and phone calls (80% of work time) to help them use Wrike efficiently and unlock product value. The ideal candidate has fluency in English and 5+ years of experience in handling the full sales cycle.
Must have:
  • Fluency in English
  • 5+ years experience in full sales cycle
  • Strong verbal and written communication
  • Keen business sense for customer needs
Good to have:
  • Problem solver mentality
  • Critical thinker
  • Curious
  • Passion for learning
  • Open to feedback
  • Coachable

Job Details

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
Our vision:  A world where everyone is free to focus on their most purposeful work, together. 
 

More about Your team 

You will be part of the incredible Wrike Account Development Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. You will be collaborating with Professional Services consultants, Sales Engineers, Renewal Team and the Marketing team in order to provide the best service to our customers, understand their needs, and provide/sell the best solution possible. 

You'll make an impact by:

  • Actively prospecting into existing accounts via Outbound calls.
  • Managing assigned accounts, inbound requests, trials, leads
  • Managing the full sales-cycle, including contract generation and other deliverables for closing
  • Learning proven SaaS sales process and methodology from decorated Sales Leaders
  • Working with your territory team and leaders to strategise big deals
  • Leveraging Salesforce.com to execute your lead processing and opportunity management
  • Prioritising opportunities and applying appropriate resources
  • Proactively reaching out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
  • Maximizing customer lifetime by helping them unlock the most product value

You will achieve your best if you have:

  • Fluency in English
  • 5+ years experience handling the full sales cycle from qualification to close
  • Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
  • A keen business sense to discover and understand customer business objectives and pain points

You will stand out with:

  • Having a problem solver mentality, being a critical thinker and generally curious
  • A passion for learning and improving every day, motivated to excel
  • Openness to receiving feedback, being coachable

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
 
Hybrid work mode

Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona 

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

 
Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering TeamMedium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

Check us out on Glassdoor.

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About The Company

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create and exceed goals every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity and free up people to focus on their most purposeful work. With unmatched flexibility, security and intelligence, Wrike is the only work management solution an organization will ever need in order to scale, optimize and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including Estée Lauder, Hootsuite, Nielsen, Ogilvy, Siemens, Tiffany & Co.We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of 900 Wrikers around the globe.

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