Sales Development Representative
Job Summary
Job Description
Insider, a B2B SaaS company and the #1 AI-native platform for Customer Experience and Marketing, is seeking a Sales Development Representative to identify and reach out to prospective sales opportunities. This role is crucial for sales growth, involving following up with inbound leads through outbound cold calls and emails, understanding customer needs, and maintaining the prospect database. The ideal candidate is passionate, eager to learn, and possesses excellent communication skills, with a strong desire to prove themselves and make an impact in a fast-paced startup environment. Previous SDR experience and native French speaking skills are required.
Must have:
- Native French speakers
- Previous SDR experience
- Excellent oral and written communication skills
- Passion for market research and lead generation
- Ability to adapt in a fast-paced environment
- Excellent command of written and spoken English
Good to have:
- Fresh perspectives
- University degree in a related field
- Understanding of e-commerce markets
- Ability to multitask and manage time effectively
- Comfortable making many calls daily
- Understanding of Digital Marketing or customer-oriented roles
Perks:
- International, diverse, and inclusive environment
- Limitless global network
- Shareowner System opportunities
- Opportunity to shape the future of customer experience
- Extensive hard and soft skills training
- Access to 16,000+ LinkedIn Learning courses
- Opportunity to share skills through training sessions
- Fun team activities
- No Dress Code
5 skills required
Job Details
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
The person, who takes this position, will be based in our Paris office.
So… you’re wondering what this role is about:
To be honest, we are not looking for a Sales Development Representative, that’s merely a title. What we are looking for is Hunger! For people who are hungry to go out and play in the major leagues even though they have no name, sit down and drive results that create an impact, and go out of their way to get things done when it matters most. We’re looking for freshers who possess the energy, passion, drive, and most importantly, the desire to prove themselves and create an impact.
The Sales Development Representative is a role that can be considered the backbone of sales at Insider. A crucial part of this role is to identify and reach out to prospective sales opportunities. This is where our ‘growth’ begins.
We also realize that most Job Descriptions almost always sound like the description of an A-380 but when you’ve arrived at the airport what you find is a Cessna twin seater! We want to write a JD that’s realistic and as close to the real thing as possible. How can we do this? So, we thought about it and realized that the best JD for this role is one that comes from the insights of other Sales Development Representatives. Here’s what they have to say:
- We identify new sales opportunities through inbound leads
- Follow-up with prospects through outbound cold calls and emails
- Understand customer needs and requirements
- Brainstorm with the team on how we can identify key players and generate interest about Insider’s products
- The most crucial part is maintaining and expanding the prospect database in our assigned segments
Okay… now you’re thinking, what do we expect from you?
Passion. Preferably a truckload of it! Okay, jokes apart, we are looking for the perfect fit, someone who’s got the skills, experience, passion an innate desire to learn, and a curious approach towards the role. And we go the extra mile to find it, searching high and low, far and wide; now you know how we made offices in 25+ regions.
What we need from you:
- Native French speakers
- Previous SDR experience
- Fresh perspectives are something we value
- University degree in a related field
- A fair understanding of the e-commerce markets would be a plus
- Ability to multitask and manage time effectively
- Excellent oral and written communication skills
- You’re a natural around the phone and dialing dozens of numbers a day is a piece of cake for you
- A passion for market research, identifying key players, and generating leads
- Ability to be flexible and adapt quickly in a fast-paced, start-up environment
- A fair understanding of Digital Marketing or experience in a customer-oriented position
- Have an excellent command of written and spoken English
Alright.. so now you’re contemplating, what’s in it for me?
- a chance to work in an international, diverse, and inclusive environment,
- access and opportunity to gain a limitless network all over the globe,
- a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
- to be part of an industry that’s shaping the future of customer experience
- access to many hard and soft skills pieces of training to help you improve and challenge yourself,
- access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
- space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- the infamous team activities that are bursting with fun,
- no Dress Code!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
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