Account Manager

1 Month ago • All levels • Account Management

Job Summary

Job Description

We are seeking an experienced Account Manager for our YouGov Public commercial team in London. The primary goal is to achieve sales targets for the YouGov Public department by cross-selling and upselling YouGov's product suite to public sector clients. This involves increasing the value of the assigned account group year-on-year. Key responsibilities include managing revenue from named public sector accounts, identifying new business opportunities, leading marketing campaign follow-ups, and building strong client relationships. You will directly manage clients for YouGov's Data Products, ensuring they maximize their investment and renew licenses. Additionally, you will develop and execute account plans, maintain accurate sales records using Salesforce, and support the team's account planning process.
Must have:
  • Sales/Account Management experience
  • Knowledge of subscription products
  • Proven client portfolio growth
  • Strong communication and numerical skills
  • Ability to build client relationships
  • Meet deadlines and manage time
  • Attention to detail

Job Details

We are looking for an experienced Account Manager to join our YouGov Public commercial team in our London office. As an Account Manager at YouGov, your core objective is to drive the achievement of sales targets for the YouGov Public department, focusing on cross-selling and upselling YouGov's full product suite to our public sector clients, ultimately increasing the value of your account group year on year. 

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

Drive Account Growth:

  • Manage revenue from a sales territory of named accounts across the public sector, spanning political, Government, charities, and other public bodies.
  • Proactively identify and pursue new business opportunities through cross-selling and upselling YouGov products to existing and new clients.
  • Lead delivery and follow-up on marketing campaigns by prospecting to potential clients.

Client Relationship Management:

  • Directly manage clients who subscribe to YouGov’s Data Products, ensuring they maximise their investment and renew their licenses.
  • Build and maintain strong, long-term relationships with key stakeholders at all levels within client organisations, acting as a trusted advisor.
  • Handle incoming enquiries and maintain day-to-day client relationships within the YouGov Public Sector territory.
  • Manage and support research proposals in response to client needs.

Account Planning & Operations:

  • Develop, maintain, and execute comprehensive account plans for your clients.
  • Utilise YouGov’s CRM systems (specifically Salesforce) to maintain accurate records of sales activity.
  • Support the team’s account planning process, helping to update essential documents and strategic plans.

These are the essentials you’ll need to get an interview: 

  • Demonstrated successful experience in a performance-driven sales/Account Management role, ideally with knowledge of subscription products and sales.
  • Proven ability to develop and grow a portfolio of clients.
  • Confident communicator with excellent numerical skills and the ability to build and maintain strong client relationships.
  • Ability to meet deadlines, manage time effectively, and strong attention to detail.

#LI-AQ1

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Find out more about our diverse and inclusive environment and values here 

  

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.  

  

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