Global Account Manager - ABC Partnerships EMEAI

Represent Euromonitor in working with senior executives at some of the largest, well-known companies worldwide to build credibility, confidence in Euromonitor’s products and services, and trust that we are the world leader in data analytics and research into markets, industries, economies and consumers. Working from a named list of existing clients, alongside Client Consultant, who shares the territory, GAMs are expected to expand the value of our current partnerships by further entrenching our data and analysis with new and current users. The focus of the role is to renew and grow the existing contracts of our largest and most established accounts, aiming for more multi-year renewals and securing revenue growth expansion across our service offerings in multiple areas of the company. The role also includes working very closely with the GADs and other GAMs to be an active partner in securing the renewal and growth of global accounts where the renewal is based in other regions.

This will be achieved by being able to explain all Euromonitor’s systems as well as custom capabilities, identifying relevant client needs that can be met through Passport or Custom solutions. The position forms part of combined ABC and Corporate team led by a Senior Manager in Dubai with Global Account Directors overseeing the entire ABC territory.

Success is achieved through:

• Renewal of existing contracts across a named set of ABC clients aiming for more multi-year renewals

• Securing year-on-year revenue growth to agreed expectations, working hand in hand with a Client Consultant, working across multiple areas of the company

• Drive Global Account Strategies and work collaboratively with peers in different regions to create large scale global upsell opportunities.

• Minimum 95% renewal retention

• Securing and growing revenues from a set number of accounts where renewals originate from other regions, but where local engagement is a critical component to the renewal and to the upsell agenda

Responsibilities:

• Understand company organisation, strategy and priorities, uncovering new target groups and locating upsell and securing as renewable revenue

• Devise and execute a global strategy for own global accounts in collaboration with the Client Consultant with input from TL, GADs and manager. Mutually agree plan of action for both own activity and the Client Consultant

• Execute the global strategy put in place by GAM and GADs on other accounts and collaborate with local teams to work on common goals

• Conduct compelling, though-provoking client outreach to engage new and existing contacts with Euromonitor content with the goal of identifying leads for further development

• Onboard new users either face-to-face or via online demos

• Collaborate with Senior Specialist Products team to optimise knowledge and resources

• Work with Marketing team to ensure campaigns are tailored and targeted

• Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology.

• Implement high level engagements, working with our service team, across accounts to elevate our Research Expertise and increase our stickiness with clients