Marketing Operations Tool Architect

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role and the Team:

The Marketing Tools Team is integral to advancing eBay's Global Marketing strategy by spearheading innovation, execution, and establishment of best practices in tool development for our internal and external systems. Our team is composed of creative system architects and developers who excel at rapid thinking, adept problem-solving, and maintaining a strong focus on delivering solutions.

We are currently in search of a talented system architect to join our dynamic team and enhance our ongoing system development efforts, particularly in the realm of AI, System Integrations, and custom development. The ideal candidate will demonstrate outstanding collaborative skills with partners, foster an encouraging team environment, and effectively navigate and eliminate potential obstacles. Below are the key responsibilities and qualifications required for this role.

What you will accomplish:

• Software Design and Development: Design, develop, and implement software enhancements that meet specific business needs. This includes generation of system automations, writing code and testing software to ensure it meets the required standards.

• System Analysis: Analyze existing systems to identify areas for improvement and make recommendations for enhancements. This involves understanding user requirements and translating them into technical specifications.

• Collaborating with Teams: Work closely with other developers, system architects, and partners to understand project requirements and ensure effective communication throughout the development process.

• Debugging and Troubleshooting: Identify, solve, and debug software issues, ensuring that the systems function optimally and efficiently. This includes documenting any changes made for future reference.

• Integration of Systems: Integrate new applications with existing systems and ensure data compatibility and flow between various software solutions.

• Maintaining Documentation: Create and maintain comprehensive documentation of software design, coding, and application processes to facilitate future updates and developments.

• Quality Assurance and Testing: Conduct various types of testing (unit, integration, system, regression) to ensure software reliability and performance. Work on fixing any identified issues or bugs promptly.

• Security: Implement security measures to protect systems and applications from unauthorized access, vulnerabilities, and threats.

• Continuous Improvement: Stay updated with the latest technologies, trends, and standard processes in software development and apply this knowledge to improve systems continuously.

What you will Bring:

• 5-6 years of marketing operations specifically in process or tool development. 

• Programming Languages: Proficiency in one or more programming languages such as Java, C++, Python, JavaScript, or .NET. 

• Software Development Expertise: Strong understanding in the full software development lifecycle. e.g. Agile, Scrum, or Waterfall, a

• Problem-Solving Skills: Excellent analytical and problem-solving skills to design solutions and solve complex issues.

• Technical Tools Knowledge: Familiarity with development frameworks and tools such as ChatGPT, Monday.com, n8n, Bynder, AirTable, Jira or similar, along with experience in using databases. 

• System and Architecture Understanding: Knowledge of system architectures, design patterns, and standard processes for creating robust and scalable software solutions.

• Collaboration and Communication Skills: Strong interpersonal and communication skills to work effectively in a team-oriented environment, with the ability to articulate complex concepts to non-technical partners.

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